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‎08-07-2026 03:21 PM

HP Recommended
Product: HP EliteBook 845 14 inch G11 Notebook PC (8R636AV)

I own the care pack with the features below. I don't think this package includes Travel Coverage. The HP care central website says the cost of Travel Coverage is 8 dollars. Could I pay 8 dollars to extend my existing care pack rather than buying a new one?

 

coverage type: Care Pack
Service type: HWM Onsite
Status: Active
Start date: July 09, 2025
End date: July 08, 2028
Time Remaining: Years remaining: 1, Months remaining: 11, Days remaining: 1
Service level:

    Std office hrs std office days

    Up to 3yrs w/Comm PC Care Pack

    Standard

    Next available tech resource

    Country Coverage

    Standard Configuration

    Standard Material Handling

    No Special Coverage

    No Limitation

    No Specified Repair Time

    Next Coverage Day

    No Specified Restoration Time

Deliverables:

    HW Problem Diagnosis

    Material

    Onsite Support

Category:
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‎08-07-2026 04:27 PM

HP Recommended

I notified a moderator to help you.

 

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‎08-09-2026 07:58 AM

HP Recommended

Hi  @alpadnan07 
 
Welcome to the HP Support Community!

Thank you for reaching out and for sharing the details of your Care Pack coverage.

I understand you're looking into adding Travel Coverage to your existing Care Pack rather than purchasing a new package. I’ll be glad to help point you in the right direction.

 

In the meantime, you may check your Care Pack details and available upgrade options through HP Care Pack details  - click here 

 

You can also refer to  HP Services and Extended Coverage - click here 
 

Since your current Care Pack shows"Country Coverage" and"No Special Coverage", it does not appear to indicate that Travel Support is currently included in your entitlement. However, the document does not explicitly state whether Travel Coverage can be added as a standalone upgrade to an active Care Pack after purchase.


I would recommend contacting the HP Online Store Team in your region. They can verify the exact entitlement and available upgrade options for your device.

 

I hope this helps. 

I'm an HP Employee.


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