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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-22-2020 08:25 PM

HP Recommended
Product: HP-ZBook-15-G3
Operating System: Microsoft Windows 10 (64-bit)

I recently purchased a new HP ZBook 15-G3.  When I power down the computer, the external USB-C hard drive (a WD Passport Ultra 1T) keeps running. To stop the external drive, I need to unplug the drive each time.

 

This doesn't seem normal and the manual doesn't address my question.  Any suggestions?

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