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‎03-19-2025 10:45 AM

HP Recommended
Product: HP EliteBook 840 G8 Notebook PC (19X35AV)
Operating System: Microsoft Windows 11

After update of Windows 11 there's no signal from laptop to external monitor via USB-C cable.

Monitor Status:

USB-C Video: inactive

Display Port: inactive

HDMI: inactive

 

Other devices work properly through USB-C, also laptop battery charging (cable directly from monitor to laptop, without dock). I've tried HP support center error detection, software and drivers updates etc.  Nothing, without result. 

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