Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

External monitor connected to hp usb-c dock g4 did not wake up from sleep.

HP Recommended
EliteBook 840 G5
Microsoft Windows 10 (64-bit)

Hi, My external monitor connected through displayport to HP usb-c dock g4 did not wake up when notebook goes from sleep. Only solution is unplug and plug USB-C cable again. What is really annoying, because when unplug the cable, my network is also disconnected and my VPN too.

New member
2 2 0 0
Message 2 of 2
Flag Post
HP Recommended

I think you mean that your monitor (connected with DisplayPort to the USB-C docking station?) do not wake up after put to sleep, when trying to resume work on the computer (which hasn't been powered of or sleeping/hibernating during the time)?
We have the same problem using different monitors connected with DisplayPort on HP USB-C G4 Docks.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation