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‎02-18-2019 08:22 AM

HP Recommended
Product: EliteBook 840 G5
Operating System: Microsoft Windows 10 (64-bit)

Hi, My external monitor connected through displayport to HP usb-c dock g4 did not wake up when notebook goes from sleep. Only solution is unplug and plug USB-C cable again. What is really annoying, because when unplug the cable, my network is also disconnected and my VPN too.

3 people had the same question
1 REPLY 1

‎05-10-2019 01:33 AM

HP Recommended

Hi,
I think you mean that your monitor (connected with DisplayPort to the USB-C docking station?) do not wake up after put to sleep, when trying to resume work on the computer (which hasn't been powered of or sleeping/hibernating during the time)?
We have the same problem using different monitors connected with DisplayPort on HP USB-C G4 Docks.

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