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Jordi4
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Message 1 of 2
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External monitor is only detected after sleep.

‎10-24-2020 06:02 AM

HP Recommended
Product: Zbook 15 G6
Operating System: Microsoft Windows 10 (64-bit)

Hi, I noticed a strange problem with my zbook G6. I have connected an external monitor using a HDMI cable with my laptop. However, when I attach it after starting the laptop. However if I suspend/sleep my computer and then wake it up it detects the external monitor and works as expected. Initially I thought it is particular to one OS. However I have seen this for both ubuntu 20.04 and windows 10. I am using dual boot and the graphics is set to auto in BIOS. 

I have no idea what is happening.

Any help is appreciated 🙂

1 REPLY 1
soccer_dan
Level 8
Level 8
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Message 2 of 2
Flag Post

‎10-27-2020 09:03 AM

HP Recommended

first troubleshooting step would be to run HP Image Assistant to update the BIOS and Windows drivers

I work for HP. However, all opinions and comments are my own.
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