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- HP Community
- Notebooks
- Business Notebooks
- Fan runs continously and CPU temperature too high

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02-28-2023 08:18 AM
The fan of my laptop runs almost all the time. The HP Support updated all drivers and bahavious is still the same. The temperatur of the CPU is always between 70°C to 95°C and the CPU load is at 15% in average.
Is this an hardware failure and should I request a hardware exchange of the CPU?
I compared with my colleagues and their CPU temperatures are in a range of 45°C to 60°C (max).
03-01-2023 05:32 AM
Welcome to the HP support community.
I understand that you are getting heating issues in your notebook, I am glad to assist you.
Follow the steps mentioned in this HP document to fix the issue:- Click here
Keep me posted
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
03-14-2023 11:35 AM
This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers
Sandytechy20
I am an HP Employee