Fingerprint Reader Not Working on Linux

[DzoNiBratte]

Hello HP Community,

I used the fingerprint reader on Windows Hello with no issues on Windows 10, but because of support problems, I’m moving away from it. I won’t use Windows 11 — I don’t want anyone spying on me.

Now, I installed KDE Neon on my primary laptop, HP ProBook 450 G7, and the first thing I wanted to set up was security login using the fingerprint reader. I don’t have the fingerprint option in settings. I tried sudo commands, but the “enroll” option doesn’t work.

When I run lsusb, it shows:
Bus 001 Device 004: ID 06cb:00b7 Synaptics, Inc. Fingerprint reader [HP G6]

ChatGPT tells me this reader is not supported on Linux. I find this unbelievable — in 2026, a fingerprint reader on a laptop just a few years old can’t work? This is the only thing I want to work on Linux.

Please, any help or advice would be greatly appreciated!

[lakaj]

Here's a list of fingerprint readers currently supported by libfprint:

https://fprint.freedesktop.org/supported-devices.html

Here's a list of unsopported devices:

https://gitlab.freedesktop.org/libfprint/wiki/-/wikis/Unsupported-Devices

This is for Arch specifically but give it a go:

https://github.com/Popax21/synaTudor

Different  hardware (00cb:00be) but with success:

https://www.reddit.com/r/Ubuntu/comments/1185rx6/got_synaptic_fp_scanner_synaptics_06cb00be/

Some vendors sadly don't support all of their hardware on linux.