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05-10-2021 10:46 AM
I have elite book 8460p ....
It has the fingerprint sensor....
After I updated to windows 10 I can't use it...
It it doesn't support windows hello.....
And I can't even find a suitable driver for it in the site....
05-10-2021 11:14 AM
Your notebook is not supported by HP for W10, which is why there are no fingerprint drivers for the fingerprint sensor.
Download and run this W8.1 fingerprint sensor driver. It will probably not automatically install the fingerprint sensor.
Go to the device manager. There should be an unknown device with a hardware ID of USB\VID_138A&PID_003C
Click on the USB\VID_138A&PID_003C device needing the driver.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for drivers option, and browse to the driver folder that was created when you ran the file.
That folder will be located in C:\SWSetup\sp58900.
Make sure the Include Subfolders box is checked, and the driver should install.
Then restart the PC.
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