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‎10-13-2023 11:34 AM

HP Recommended
Operating System: Microsoft Windows 11

I have updeted and installed ALL the drivers including the bios in search for the finger print enable option in the bios and insta

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-13-2023 07:51 PM

HP Recommended

@Didntwork 

 

Fingerprint sensor is optional. Did you buy this option for your machine ? You can buy parts and install yourself using

 

  • Fingerprint reader assembly (includes cable) part #  L62741-001
  • NOTE:The fingerprint reader bracket is included in the Bracket Kit, spare part number L62737-001.

Page 69 of the following manual shows you how

 

           http://h10032.www1.hp.com/ctg/Manual/c06358101.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎10-13-2023 07:51 PM

HP Recommended

@Didntwork 

 

Fingerprint sensor is optional. Did you buy this option for your machine ? You can buy parts and install yourself using

 

  • Fingerprint reader assembly (includes cable) part #  L62741-001
  • NOTE:The fingerprint reader bracket is included in the Bracket Kit, spare part number L62737-001.

Page 69 of the following manual shows you how

 

           http://h10032.www1.hp.com/ctg/Manual/c06358101.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎10-14-2023 03:33 PM

HP Recommended

I did some digging and found it was just a plastic cap for covering the hole. Slightly mad that it looks so convincing with no indication its a cap but eh, cant be too mad.

 

I went ahead and got an 840 G5 fingerprint scanner on eBay since the part has been discontinued  by hp. When the part comes hopefully it's just plug and play.

 

Thanks again Banhien!

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