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‎06-01-2024 02:22 AM - edited ‎06-01-2024 02:27 AM

HP Recommended
Product: HP ProBook 450 15.6 inch G10 Notebook PC (71H54AV)

Hello, yesterday I download firmware update and after it, build in firgerprint sensor stop working. When I tried to restart it and registered new finger, it says that it couldnt find any sensor that is supported for windows hello. Why? It was working normally before update... Today I found new update mainly for fingerprint sensor in hp support app, but I cant install it. It keeps failing. Any help with this situation? Should I wait for another update? 

 

Its saying fail code 0 

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