cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 1
Message 1 of 6
1,205
Flag Post
HP Recommended

Solved!

Firmware upgrade of HP Thunderbolt Dock G2 takes forever???

zBook
Microsoft Windows 10 (64-bit)

It has been like this for over almost 2 hours now - is that expected?

Screenshot 2019-06-12 15.56.57.png

I kind of do not dare to undock my laptop and go home...

5 REPLIES 5
Highlighted
Level 2
Level 2
25 25 1 2
Message 2 of 6
1,178
Flag Post
HP Recommended

Solved!

Firmware upgrade of HP Thunderbolt Dock G2 takes forever???

Greetings!!

 

I would suggest you to force close the software and then undock the docking station.

 

And then restart the unit and boot to bios (F10) and then go to Advanced - > Port Options - > Thunderbolt Security Level - No Security.

 

Save and Exit.

 

And reconnect Docking station to the laptop and then keep Always connect.

 

And run the Firmware again, it will work fine.

 

 

Regards,

Phinny JT

HP Technical Engineer

 

"I am a HP Employee"

 

Click Kudos or Like, if it helped you. 👍

Highlighted
New member
2 1 0 1
Message 3 of 6
1,165
Flag Post
HP Recommended

Solved!

Firmware upgrade of HP Thunderbolt Dock G2 takes forever???

You are absolutely right, thanks.

Highlighted
New member
2 2 0 0
Message 4 of 6
920
Flag Post
HP Recommended

Solved!

Firmware upgrade of HP Thunderbolt Dock G2 takes forever???

My thunderbolt Security levels do not have No Security. 

0 Kudos
Highlighted
Level 2
Level 2
25 25 1 2
Message 5 of 6
913
Flag Post
HP Recommended

Solved!

Firmware upgrade of HP Thunderbolt Dock G2 takes forever???

Hello,

 

I would suggest you to restart the unit and keep tapping F10.

 

And then go to Advanced - > Port options.

 

And un- check " Require BIOS PW for TBT SL"

 

And then do not exit.

 

And change Security Level - > No Security.

 

And save and exit.

 

The docking station will detect and work fine.

 

 

 

Regards,

Phinny J T

 

 

"I am a HP Employee"

 

👍 👍Give Kudos or Like if it has helped you in resolving the issue. 👍👍

Highlighted
New member
2 2 0 0
Message 6 of 6
901
Flag Post
HP Recommended

Solved!

Firmware upgrade of HP Thunderbolt Dock G2 takes forever???

That worked Thanks

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation