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FreddyDK Honor Student
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Firmware upgrade of HP Thunderbolt Dock G2 takes forever???

zBook
Microsoft Windows 10 (64-bit)

It has been like this for over almost 2 hours now - is that expected?

Screenshot 2019-06-12 15.56.57.png

I kind of do not dare to undock my laptop and go home...

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Firmware upgrade of HP Thunderbolt Dock G2 takes forever???

Greetings!!

 

I would suggest you to force close the software and then undock the docking station.

 

And then restart the unit and boot to bios (F10) and then go to Advanced - > Port Options - > Thunderbolt Security Level - No Security.

 

Save and Exit.

 

And reconnect Docking station to the laptop and then keep Always connect.

 

And run the Firmware again, it will work fine.

 

 

Regards,

Phinny JT

HP Technical Engineer

 

"I am a HP Employee"

 

Click Kudos or Like, if it helped you. 👍

FreddyDK Honor Student
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Firmware upgrade of HP Thunderbolt Dock G2 takes forever???

You are absolutely right, thanks.

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