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- HP Community
- Notebooks
- Business Notebooks
- Forgot Bios password (new models)

Create an account on the HP Community to personalize your profile and ask a question
04-10-2025 11:35 AM
I bought this refurbished PC HP ProBook x360 G4 EE with a preset BIOS password. It was from online store and now can't access the BIOS even can't do any updates.
Tried contacting HP customer care no help at all
How can I reset it or unlock the bios
04-10-2025 11:46 AM
Unfortunately, for problem with passwords you will need to contact an HP agent.
Click here for world-wide contact info
Here is HP's official policy regarding BIOS passwords:
HP Business PCs - Forgotten or lost BIOS password | HP® Support
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
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