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Locked

‎04-10-2025 11:35 AM

HP Recommended

I bought this refurbished PC HP ProBook x360 G4 EE  with a preset BIOS password. It was from online store and now can't access the BIOS even can't do any updates.

Tried contacting HP customer care no help at all

How can I reset it or unlock the bios

1 REPLY 1

‎04-10-2025 11:46 AM

HP Recommended


Unfortunately, for problem with passwords you will need to contact an HP agent.
Click here for world-wide contact info
Here is HP's official policy regarding BIOS passwords:
HP Business PCs - Forgotten or lost BIOS password | HP® Support

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Thank you for using HP products and posting to the community.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.