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×InformationFix HP Printer issue in macOS
A [software component] will damage your computer message displays when printing or while installing - Click Here
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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×InformationFix HP Printer issue in macOS
A [software component] will damage your computer message displays when printing or while installing - Click Here
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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HP Recommended
Hi,
You will need to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
You can contact HP Business Support in your country via
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
or
https://support.hp.com/us-en/contact-hp
Just to note, don't try removing the rtc battery. It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.
Regards,
DP-K
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Windows Insider MVP
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