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‎05-17-2021 10:10 AM

HP Recommended
Product: Zbook 17 G5
Operating System: Microsoft Windows 10 (64-bit)

Hallo an die Community,

 

ich habe mir in meinem Zbook 17 G5 eine neue Systemplatine als Systemupgrade von einem I7 zu einem I9 eingebaut. Alles funktioniert prima.

Die Systemplatine befindet sich allerdings in dem Manufacturemode und fragt nach Seriennummer, BuildID und Bios ID.

Nun stelle ich mit die Frage, ob ich die des alten Board eingeben kann. Trotz der Unterschiede zwischen den beiden Systemplatinen. So gesehen würde sich das System mit einer falschen Seriennummer identifizieren und es kommt vielleicht zu falschen Informationen bei der Treiberinstallation oder den Systemeinstellungen.

Bei HP bekam ich dazu keine Hilfe und PC Services konnten mir auch nicht helfen.

Vielleicht hat hier jemand einen nützlichen Tipp.

 

Beste Grüße

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-17-2021 10:14 AM

HP Recommended

Hey @tobias2345 

Hope your doing fine! 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator

View solution in original post

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2 REPLIES 2

‎05-17-2021 10:14 AM

HP Recommended

Hey @tobias2345 

Hope your doing fine! 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
Was this reply helpful? Yes No

‎05-17-2021 10:21 AM

HP Recommended

Hey MatheusH,

 

thank you very much to this note.

 

best regards.

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