• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 11

Has anyone ever received a defective laptop from hp and was frustrated at the replacement process? They finally picked up my elitebook after a week and a day. It will take 2 to3 business days to complete documentation when they receive it..and another 1 to 2 business days to place another order and ship to me! I have sent lots of mails, made numerous phone calls since receiving a laptop with a non responsive touch pad.  The support system is extremely poor. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.