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GeoffMills
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Message 1 of 3
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Solved!

Function keys F5/F6 won't dim screen since Windows 1803 update

HP Recommended
ProBook 470 G3
Microsoft Windows 10 (64-bit)

Hi,

 

The F5/F6 function keys (screen brightness) don't work since the Windows 10 1803 update.

The  F4 (screen select) also does not work but the volume control F8/F9 works OK.

 

- Applied all HP updates

- Applied all WIndows updates

- Shut downthen restart laptop

- gone into BIOS, saved, restart

 

The Windows 10 Settings | Display lets me dim the screen OK

 

Any idea's on how I can fix this, I change the screen brightness every night

 

Thanks

Geoffrey Mills

1 ACCEPTED SOLUTION

Accepted Solutions
crispyswinger1
Level 3
22 13 2 3
Message 2 of 3
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HP Recommended

HiyA,

 

I had the same issue with my 840 G4, installing the Hotley Support software from their software/driver site fixed it for me.

 

Link to drivers etc.:

 

https://support.hp.com/us-en/drivers

View solution in original post

2 REPLIES 2
crispyswinger1
Level 3
22 13 2 3
Message 2 of 3
Flag Post
HP Recommended

HiyA,

 

I had the same issue with my 840 G4, installing the Hotley Support software from their software/driver site fixed it for me.

 

Link to drivers etc.:

 

https://support.hp.com/us-en/drivers

View solution in original post

GeoffMills
Author
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Hi

 

Thanks, that worked (used the Repair oprion)

 

G

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