G5 Dock not powering HP Victus Laptop

[ABB225]

I cannot get my G5docking station to provide power to the laptop through the USB-C connection. I've updated all the drivers for the  dock and the bios and firmware on the PC. I bought a dock so that I don't have to crawl under the desk and plug in my laptop cable every time I take the computer off the desk.

[banhien]

@ABB225 

The specs of your machine is

            https://support.hp.com/us-en/document/ish_8838241-8838285-16

It requires 150W charger. Wattage of the HP USB-C G5 dock is 100W (20V all at 5A MAX) therefore it won't be able to charge your machine. It would charge your machine when it is idle or off.

Note: It won't power your machine too. It is too weak.

Regards.

[ABB225]

Thank you so much for the input, guess I'll look for a higher wattage dock.

[ABB225]

Do you happen to know if there are any docks that do have an output Wattage high enough to charge while the PC is in use? Thanks,

[ABB225]

@Banhien Thanks for your help, are there any docks available that offer the 150W supply needed? Even the G4 only goes up to 120W it appears. Your assistance is much appreciated

[Jupitero]

Hello.

There are no USB-C docks offering more than 100W power delivery, because 100W is the maximum that USB Power Delivery specification goes to.

What you can do is to get a secondary power supply for travel and leave the current power supply cable on the desktop.

HP has Thunderbolt docks that provide up to 280 Watts of power but your laptop does not have Thunderbolt functionality so the docks may only work partially or not at all with your laptop. These docks provide power to the laptops with an auxiliary power cable next to the USB-C cable as shown in the picture below. Since your laptop has power connector on the left side and USB-C on the right side, this split cable may not even reach both at the same time.

There may be similar 3rd party non-Thunderbolt docks available which provide an extra power cable, but I am unaware of them, you'll have to search the internet and online marketplaces for such a beast. In that case make sure it does not require Thunderbolt; offers 150W power @19.5V; the barrel power connector is of correct size; the USB-C and power cables can reach your laptop connectors at the same time. Good luck.