GCSN User Credentials

[CPTKellyG]

I'm trying to obtain the HP "System Board Configuration Tool v 2.020"  on a USB for my work here with the Veterans Administration where we have about 2K laptops (half of them HP).

However, I get the following message when trying to logon to the GCSN.

Channel Service Network

Your HPID user ID is valid, but there are no GCSN user credentials linked to this ID. For help, please contact GCSN Business Support Organization.

Please click here to logout of the GCSN application, then login again.

Even if i log out and then back in I still receive the same error. 

[Dragon-Fur · Accepted solution]

@CPTKellyG 

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