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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- Get Windows 11 OEM Image for restaging

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01-31-2025 01:18 AM
Hello everybody
So I want to use Windows Autopilot with the HP laptops in my company. The problem is, the devices need to be upgraded to Win 11 first. I would like to restaged them, but the devices would lose all drivers, if I would use a vanilla Win 11 and I would have to reimagine them and inject the drivers again. Which kinda kills the benefits of Autopilot.
Is there a way to get an OEM Win 11, like the same Windows you get from the factory?
Thanks and kind regards
pls_send_help1
02-03-2025 02:40 AM
Hi @pls_send_help1,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I understand you're looking for windows image for your laptop.
I apologize for any inconvenience this may have caused, I'm here to help you today.
Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.
- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).
- Error messages (if any) on the unit.
- When was the last time it was working fine?
- Were there any changes made to your PC recently?
Take care and have a good day. <br />Irfan_06 – Moderator.
HP Support
Irfan_06-Moderator
I am an HP Employee
02-03-2025 02:47 AM - edited 02-03-2025 02:48 AM
Hey @Irfan_06
Thank you for your response!
I don't have a problem on the notebooks itself. I just wanted to know, if HP has some Windows 11 OEM images for our devices, so we don't have to build new images with vanilla Windows 11 and required the drivers. This would help us, to reduce the time we need for the Windows 11 rollout with Autopilot.
Thank you and kind regards
Pls_send_help1
02-04-2025 05:06 AM
Hi @pls_send_help1,
Thank you for sharing the above information.
As you are looking to create a OEM image of the OS.
Click on this link to download the OEM image for your Laptop. (Take a backup of the data before performing a recovery)
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a good day. <br />Irfan_06 – Moderator.
HP Support
Irfan_06-Moderator
I am an HP Employee
02-04-2025 06:30 AM
Hey Irfan_06
Thank you for your reply.
A cloud recovery tool is not the solution. Like I said, it's not a technical issue, it's a question about OSD design /upgrade path for Win 11.
But I really appreciate your help.
Thank you and kind regards
pls_send_help_1