-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- HP 250 G9 Notebook PC (511V0AV) \ 969L3ET - Audio Driver

Create an account on the HP Community to personalize your profile and ask a question
06-20-2025 12:25 AM
Hello HP
I cant get Audio drivers installed for HP 250 G9 Notebook PC (511V0AV) \ 969L3ET
Windows 11 2h23
I even tried windows updates, all updates installed....
What is the right audio driver link?
Also uninstalled and rebooted
Solved! Go to Solution.
Accepted Solutions
07-02-2025 05:33 AM
Resolved problem - Audio working
Download HP 250 G9 Notebook Audio driver and extract to folder - C:\SWSetup
Steps
1. Go to Device Manager
2. Go to System devices
3. Uninstall Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller
4. Go to other Devices
5. Right Click Audio Media and update driver
6. Browse to location C:\SWSetup, driver will install. Wait a few minutes
7. You will see sound\speaker working.
8. Test sound\microphone
9. Reboot and test again
07-02-2025 05:33 AM
Resolved problem - Audio working
Download HP 250 G9 Notebook Audio driver and extract to folder - C:\SWSetup
Steps
1. Go to Device Manager
2. Go to System devices
3. Uninstall Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller
4. Go to other Devices
5. Right Click Audio Media and update driver
6. Browse to location C:\SWSetup, driver will install. Wait a few minutes
7. You will see sound\speaker working.
8. Test sound\microphone
9. Reboot and test again