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HP Recommended
Microsoft Windows 11

Hello HP

I cant get Audio drivers installed for HP 250 G9 Notebook PC (511V0AV) \ 969L3ET

Windows 11 2h23

I even tried windows updates, all updates installed....

What is the right audio driver link?

Also uninstalled and rebooted

Audio.jpg

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Resolved problem - Audio working

 

Download HP 250 G9 Notebook Audio driver and extract to folder - C:\SWSetup

 

Steps

1. Go to Device Manager

2. Go to System devices 

3. Uninstall Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller 

4. Go to other Devices

5. Right Click Audio Media and update driver

6. Browse to location C:\SWSetup, driver will install. Wait a few minutes

7. You will see sound\speaker working.

8. Test sound\microphone

9. Reboot and test again

 

JRJakkalsZA_0-1751455955868.png

JRJakkalsZA_1-1751455965944.png

 

 

View solution in original post

2 REPLIES 2
HP Recommended

Still  no reply from HP??????

HP Recommended

Resolved problem - Audio working

 

Download HP 250 G9 Notebook Audio driver and extract to folder - C:\SWSetup

 

Steps

1. Go to Device Manager

2. Go to System devices 

3. Uninstall Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller 

4. Go to other Devices

5. Right Click Audio Media and update driver

6. Browse to location C:\SWSetup, driver will install. Wait a few minutes

7. You will see sound\speaker working.

8. Test sound\microphone

9. Reboot and test again

 

JRJakkalsZA_0-1751455955868.png

JRJakkalsZA_1-1751455965944.png

 

 

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