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‎06-25-2019 07:15 AM - edited ‎06-25-2019 07:16 AM

HP Recommended
Product: HP 2570p
Operating System: Other

Hi,

Having problem accessing my computers BIOS setting. It asks for a BIOS Admin-password which I don't have. Is there a way to reset the BIOS so I can access the setting, or is it working by take out and reinsert the CMOS-battery? How can I fix this?

Greetings
Ellie from Sweden

1 REPLY 1

‎06-25-2019 07:17 AM

HP Recommended

Hi, Ellie:

Unfortunately, there is nothing we can do to help you, since HP quit supplying the required SMC.bin file that is used to clear the BIOS password.

That is the only way it could be done.

HP issued this document recently...

https://support.hp.com/us-en/document/c06368824

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with providing unlock codes, etc., to clear BIOS passwords. Rule 4.d...

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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