cancel
Showing results for 
Search instead for 
Did you mean: 
LuisMorgado
New member
1 0 0 0
Message 1 of 2
201
Flag Post

Solved!

HP 820 G1 - DOESNT DETECT TOSHIBA M2 SSD

HP Recommended
Microsoft Windows 10 (64-bit)

Hi there

 

My HP 820 G1 doesnt detect this ssd

 

SSD M.2 2242 Toshiba RC100 240GB 3D TLC NVMe

 

anyone knows why? already turn on the m2 in bios

1 ACCEPTED SOLUTION

Accepted Solutions
banhien
Level 19
Level 19
92,759 92,637 11,994 25,570
Message 2 of 2
Flag Post
HP Recommended

@LuisMorgado 

 

The series supports M.2 SATA only, your Toshiba drive uses NVMe protocol therefore it won't work. More info

 

     http://h10032.www1.hp.com/ctg/Manual/c04657844.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



View solution in original post

1 REPLY 1
banhien
Level 19
Level 19
92,759 92,637 11,994 25,570
Message 2 of 2
Flag Post
HP Recommended

@LuisMorgado 

 

The series supports M.2 SATA only, your Toshiba drive uses NVMe protocol therefore it won't work. More info

 

     http://h10032.www1.hp.com/ctg/Manual/c04657844.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation