Solved: HP 830 G7 Display problem - HP Support Community

Banana123w · ‎08-31-2024

Hello all,

have Hp Elitebook 830 g7 and I have problem with display. There are couple darker spots in the bottom of the screen that sometimes get worst or disappear. I display works perfectly, but those areas had no brightness, it’s like some kind of backlight is gone. Please see the photo attached!.

Want to know how major the problem is, is it worth fixing it and approx how much would that coast?
Really like the laptop and apart from that everything is in perfect condition, battery is still more than 90% and i would love to keep it!

regards

Mihail

IT_WinSec · ‎09-01-2024

Hi @Banana123w

Please, contact HP Support department via phone by entering your S/N of the device and using your profile

https://support.hp.com/gb-en/contact/

It can be addressed, you can obtain details from the agent. Here you post in the public forum of HP.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

IT_WinSec · ‎09-01-2024

Hi @Banana123w

Please, contact HP Support department via phone by entering your S/N of the device and using your profile

https://support.hp.com/gb-en/contact/

It can be addressed, you can obtain details from the agent. Here you post in the public forum of HP.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

HP 830 G7 Display problem

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