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‎12-03-2019 11:55 AM

HP Recommended
Product: HP Elitebook 8570W
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

okay so i realy need some expert help with my laptop. about a week ago suddenly my keyboard stoped responding to some letters(t y z x c ). when this happend i upgraded from windows 7 to 10, and then for some magical reason it was working just fine again.

A few days later the problem reacured and i tried everything to fix it, and when i almost gave up i found some weard fix that had some thing to do with filterkeys. after this it worken until i restarted my laptop again. and now im am here. 

i bought a new keyboard because i thought it might be broken but now even the new keyboard is not working. 

 

i realy need some help, i use my laptop for my study so i cant leave it like this and a new one is just verrrry expensive.

 

Thank you in advance,

 

Timo

3 people had the same question
3 REPLIES 3

‎12-18-2019 02:43 PM

HP Recommended

Does the keyboard work in Safe mode?

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‎12-23-2019 01:43 PM

HP Recommended

I also have this problem. It just randomly happened. I have 5 keys that just stopped functioning.

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‎12-28-2019 11:43 PM - edited ‎12-28-2019 11:44 PM

HP Recommended

Hi

Use the link below 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Keyboard-stops-working/td-p/62...

 

If the problem continues let me know and I'll give you other options to help

Thanks

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