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HP Recommended

HP9480M i7

Just ran powercfg /batteryreport which I'm guessing is not a windows report, it shows battery 1 present, fully charged and operational.  So this is definitely a windows issue confusing battery 1 for battery 2

Windows shows the following:

Battery 1 installed but shows "not present"

Battery 2 not installed but shows "present and charged"  100% but only 2 hours of usage

Have uninstalled ACP's and reinstalled still have same issue

Have replaced battery with a new one from HP

Power reset too.

Battery charge only lasts an hour half vs before this issue a full day.

Appreciate assistance

 

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