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06-08-2023 01:20 PM - edited 06-09-2023 01:26 PM
HP9480M i7
Just ran powercfg /batteryreport which I'm guessing is not a windows report, it shows battery 1 present, fully charged and operational. So this is definitely a windows issue confusing battery 1 for battery 2
Windows shows the following:
Battery 1 installed but shows "not present"
Battery 2 not installed but shows "present and charged" 100% but only 2 hours of usage
Have uninstalled ACP's and reinstalled still have same issue
Have replaced battery with a new one from HP
Power reset too.
Battery charge only lasts an hour half vs before this issue a full day.
Appreciate assistance