• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
ZBook 17 G6
Microsoft Windows 10 (64-bit)

Is it just me, or does everyone find that HP Support Assistant driver and software update is pants?

BIOS update was offered many times after it was successfully installed.

Many updates use a command line mechanism whose process often fails to launch at all, or launches in a window that is hidden by the active window, but requires a key-press to continue.

Many updates fail to install and require multiple attempts. Installing them individually, rather than selecting ALL seems to help.

Many updates are offered repeatedly, even though they are successfully installed already.

My sister's HP Pavilion laptop has exactly the same issues, so I'm sure it's not just me, but I feel like a rant.

Feel free to join in, it's possible though unlikely that HP might take notice 🙂

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.