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Locked

‎05-31-2021 11:27 AM

HP Recommended
Product: 9470m
Operating System: Microsoft Windows 10 (64-bit)

I ve already mentioned that HP has deleted Bluetooth drivers for its business laptops Folio 9470m for Windows 10. At the moment I have to use outdated Bluetooth driver for Windows 8. Hell! Bluetooth falls off many times daily and I have to go to Device Manager, deactivate Bluetooth and reactivate it again! I feel like I use not a business laptop with such a high price, but an overpriced noname Chinese laptop with zero support. Before, it was a stable driver ver. 18.1.1525.1445. Nowadays it is deleted from HP page with many other drivers! Why the company do not value its customers. On top of that, no feedback on this problem!

 

#hpproblems #hpelitebook #hppremium #hpbusiness #hpcorporatesupport #hpsupportissues #hpnotgreen #hpwaste #hpcashwaste #hptrash

1 REPLY 1

‎05-31-2021 12:19 PM

HP Recommended

I honestly don't know what you are trying to accomplish here.

 

You have already posted this previously, and duplicate posts are prohibited per the forum rules of participation, which I encourage you to read.

 

Re: Bluetooth issue with drivers precisely for HP 9470m - HP Support Community - 8055923

 

I gave you the HP point of contact, so please contact them.

 

I also solved this person's Bluetooth issue with the same model notebook the other day.

 

Solved: Re: USB\VID_8087&PID_07DA\6&145ef68c&0&6 - HP Support Community - 8072937

 

I am locking this discussion.

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