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HP Recommended
HP ZBook 15 G5 Mobile Workstation IDS Base Model
Microsoft Windows 11

The newly purchased HP ZBook 15 G5 mobile workstation HP Care Pack HWM on-site warranty 07/26/2023 [HP Support Assistant]. expire
(Beginning: 19.07.2019. purchase: 07.05.2020).
HP ZBook 15 G5 WKS i7-8850H
Can the package be extended by 1 year? If so, with a paid HP Care Pack?
Thank you;

Tom
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Tom2660,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator

View solution in original post

4 REPLIES 4
HP Recommended

Hi @Tom2660,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

I called two HP official distributors and service centers in Hungary, where I was informed that it was not possible to extend the contract.
Thanks.

Tom
HP Recommended

Hi Tom2660.

 

I've sent you a pm with the requested information. Look for an envelope sign at the top of this page.

 

HP Recommended

Hello!
Thanks for the help. Sorry for my late reply. Direct electronic purchase of the Care Pack from America did not work, but an HP Amplify Power Partner (Budapest) helped. Have a nice summer!
Tom

Tom
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.