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HP Recommended
HP EliteBook 840 Aero G8 Notebook PC (2E5E2AV)
Microsoft Windows 10 (64-bit)

Elitebook 840 G8 Windows 10 - HP Client Security Manager when opened does not give any options for fingerprint registration and password manager - only options that appear are Sure Run and Sure Recover.  How can I fix this?

1 REPLY 1
HP Recommended

@Demetri54 

 

Welcome to the HP User Community.

 

The products in the 2E5E2AV product series include the Fingerprint reader.

 

If you have not done so,

Open

User Guide

Read and follow the instructions in Pages 53-54

Section Windows Hello (select products only)

 

From Microsoft:

Learn about Windows Hello and set it up 

 

 

IF your fingerprint driver is out of date,

Find the driver here:

Synaptics FS7600 WBF Touch Fingerprint Driver 

OPERATING SYSTEM(S):
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)

 

References / Resources

 

In general, Windows Updates AND the drivers and software for your system should be kept current, including the BIOS.

 

In particular, BIOS updates always include an element of risk.

BIOS Updates

  • Only update the BIOS after your files and folders are backed up where you can access the data should the system become unavailable.
  • Update the BIOS when you have a reason to do so - related driver issues, related errors, critical update instructions in the BIOS description

Software and drivers for HP EliteBook 840 Aero G8 Notebook PC (2E5E2AV) 

including BIOS update

At this writing, release date:  24-May-2022

HP BIOS and System Firmware (T37/T39/T76) 

OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)

 

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP EliteBook 840 Aero G8 Notebook PC (2E5E2AV) 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.