• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎02-24-2021 06:41 AM

HP Recommended
Product: elite book 840 g3

HP D9Y19AV Ultra Slim Docking Station for EliteBook WILL THIS WORK WITH ELEITE BOOK 840 G3

it clicks in place but wont  seem to power up 

2 REPLIES 2

‎02-24-2021 07:56 AM

HP Recommended

Yes, the Ultraslim dock will work with the Elitebook g3 generation. It may sound silly but when i first got to look at the dock (many years ago) i attempted to plug the power adapter to the wrong port and i assume the dock was bad... just be aware of that... Also, there is a power button right behind the connection slider on the top of the dock that needs pressed

Of course, you may have a bad dock or power supply as well... so anything is possible... the ultraslim dock supported 8 generations of laptops thru the elitebook g6 model

I work for HP. However, all opinions and comments are my own.
Was this reply helpful? Yes No

‎02-24-2021 09:36 AM

HP Recommended

yes I've don the same - wrong socket !!!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.