• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Dragonfly 13.5 inch G4 Notebook PC (6Q257AV)

Hello, I'm looking for a solution how to smoothly playback videos on my Dragonfly G4 laptop.
The videos are recorded on Panasonic Lumix DC-GH6 in this format:

Codec: Apple ProRes 422 HQ (apch)

Width : 4 096 pixels
Height : 2 160 pixels
Frame rate mode : Constant
Frame rate : 50 FPS
I tried VLC media player, MPC-HC and PotPlayer. The latter works best, but still interrupts playback. I have all the drivers up to date. Has anyone had a similar problem?

1 REPLY 1
HP Recommended

@Mikoday 

 

Please lower resolution and/or frame rate when play back. VLC sould allow you to do that

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.