HP Dragonfly - Reinstall OS - Error on Boot HP Sure Run has Failed to Restore the Platform

[networkn]

Hi. 

After Reinstalling the OS on a this dragonfly, when I boot up it comes up with an error: 

"System security issue has been detected. HP Sure Run has failed to restore the platform software to a good working state"

We have forced the BIOS to reinstall, confirmed all HP Updates are installed by the HP Assistant, Reset the BIOS to default. 

Hitting Escape sometimes allows the computer to boot, sometimes it goes back to this screen until esc is hit a second time. 

The OS is taking 90 seconds to boot, usual is <15. I am unsure if it's related. 

The only way we have been able to get the computer to boot error free is disabling this error. 

[heathergossett]

Hi networkn,

You could also try Restore Security settings to Factory Defaults under the Security Defaults. I would also recommend clearing the TPM, also under the security tab in BIOS, and I would disable BitLocker in the OS if you have it enabled before you do this.

I think the slowness during boot is related to the issue. Does this error show up as a post error, or does it come up in windows?