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- HP Elite Thunderbolt 3 65W Dock Replacement Cable

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01-22-2017 10:56 AM - edited 01-24-2017 09:53 AM
I am trying to find a replacement Thunderbolt cable for my docking station, I have had no luck even finding the part number for the docking station let alone a part number for the cable. Please help if you can.
Thanks
OK the cost of this cable is $63.10 seems high for a cable so now my question or problem is this, the unit will not powerup with a regular thunderbolt cable which is why I was looking for the original style cable. I know the dock is good since it works with my Z-Book G3 but the cable for that is wrong for anything else.
And Thanks for the fast and great replies
01-22-2017 12:33 PM
Hi,
The dock itself is P5Q54AA:
http://www8.hp.com/au/en/products/oas/product-detail.html?oid=9822180
And part number can be:
710412-001: Smart AC power adapter (65 watt) - 4.5mm barrel connector, non-power factor correcting (NPFC) - Requires 3-wire AC power cord with C5 connector
or
714657-001: Smart AC power adapter (65 watt) - 4.5mm barrel connector, non-power factor correcting (NPFC) - Requires 3-wire AC power cord with C5 connector
Now the hard bit is the cable, which part do you need from the follwing list
What's in the box Dock;
Thunderbolt/AC power cable; 65W AC Adapter and Documentation.
For the power cable, for which country ?
Regards.
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05-24-2017 05:25 AM
I am contacting you to verify the price on a replacement cable for P5Q54AA docking station which retails for $255.99 which comes with a1 thunderbolt cable.
The cable itself is $234.02 so I guess my question is how can this 6 inch cable cost this much but also be just $21.97 cheaper than the thunderbolt docking station with cable.
07-12-2017 07:40 AM
Hi,I
I received my new HP ZBook 150W TB3 Dock (P5Q58UT#ABA), but it seems I’m missing the below cable.
I received AC+USB Type-C™ to AC+USB Type-C™, which I cannot connect to my Elite X2.
I am missing AC+USB Type-C™ to USB Type-C™.
Will the missing cable be able to charge the Elite X2?
Was it supposed to be sent with the docking station?
Where can I get it?
11-24-2017 02:44 AM
Hi, we have a new set of Elite books with the Thunderbolt Dock. A colleague has broken the cable which connects the dock to laptop.
We cant seem to find any where which sells the cable separately , can you help?