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- HP Elite X2 G4 touchpad not working

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08-12-2025 11:53 PM
Hello everyone,
Bought recently refurbished HP Elite X2 G4 tablet with keyboard. Problem is that touchpad not working, keyboard works fine, also when I run my finger over touchpad, keyboard backlight starts work.
When I tried BT mouse, it works fine. Somehow, touchpad worked before updating to 24H2 Win 11.
Anyone ever had problem like this? Or anyone knows solution? I tried to use HP Support Assistant to intall latest drivers but it did not help.
Thank you in advance
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