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Locked

‎03-21-2022 01:20 PM - last edited on ‎05-27-2022 07:16 AM by Retired

HP Recommended
Product: Elite x2 1011 G1
Operating System: Microsoft Windows 10 (64-bit)

The problem started when my most used keys and port stopped working.

 

Ctrl, Shift, Alt and Esc and the right USB port.

 

Then,  A month later the HP support app displayed battery failure in the keyboard although it was still working.

 

3 weeks later, it completely stopped working. 

 

I can only see the caps lock key flashing when I start the laptop and that's it.

 

I have tried performing a system drain, Restarting, Reinstalling drivers but nothing seems to work, I cannot find a replacement that ships to my country. What should I do? I am aware that the product is old.

 

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