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‎05-21-2025 11:29 PM

HP Recommended

Hello, I have a problem with the connectivity between the HP EliteBook 840 G8 Notebook and the HP Thunderbolt Dock 120w G2. The docking station only charges, nothing else works. The HP EliteBook 840 G8 BIOS has been updated with the latest version. The docking station has also been updated with the latest drivers. In Computer Management it says that there is a problem with the UCSI USB Connector Manager Driver. Inside the driver itself it says "Windows has stopped this device because it has reported problems. (Code 43)". After installing the latest drivers and updating the BIOS of the laptop and the docking station, the problem persists. The ID of the damaged driver is ACPI\VEN_USB&DEV_C000, but when searching the net and on the official HP website for the laptop or the docking station, such a driver is not found. Please help!

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