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‎09-08-2023 07:00 AM - last edited on ‎09-09-2023 02:29 PM by Retired

HP Recommended

Hello, 

 

I have a HP Elitebook x360 1030 G3 which was working fine, but one day the touchpad stopped working and the numlock and capslock started to slightly blink nonstop from the moment the laptop turns on, everything else works fine on the laptop, but what's the most surprisingly is that I bought the same laptop after and the same problem started to occur.

Here is a Video how it looks like:

[content removed]

 

Since I understand a little bit of IT, I tried:

-reinstalling the the W10 OS. 

- Updating the latest BIOS (1.25.00)

-Removing the SSD

- Resetting the BIOS 

-Removing the battery

-Replacing the motherboard

-Removing the keyboard and the backlight jack from the motherboard.

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