-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- HP EliteBook x360 1040 G6 + USB-C Dock G4 = unplug sound eve...

Create an account on the HP Community to personalize your profile and ask a question
01-15-2020 02:34 AM
Hi guys,
I have a new HP EliteBook x360 1040 G6 connected with a HP USB-C Dock G4.
OS: Windows 10 LTSC x64
I get approx. every 30 seconds a disconnect sound. All devices in device Manager look good, no errors or warnings. I only get these sounds, if the Notebook is connected to the Docking Station.
So I installed USBDeview and see that the two Generic SuperSpeed USB Hubs are created every 30 seconds.
I switched to the device manager, the devices can be found under USB-Controller.
Under Properties -> something like Energy: I can switch off the first Option, something like "device can switch off the device, to save Energy"
If I unselect this option, the sound and the new-creation of the device is gone.
This is a Workaround, not a solution. If I reconnect the Docking Station again or on another port, the Problem occurs again.
I tried any driver, which I can find on the HP pages. Has anybody the same Problem or a solution for me?
Thanks
Chris