HP Elitebook 820 g3 BIOS Password

[Ragalik69]

I need to access the BIOS of this second hand ultrabook I recently bought to enable virtualisation or install ubuntu alongside windows. However I cannot access the BIOS as it is passworded .

Is there anything I can do to fix this or someone I can contact as I am desperately in need of accessing the BIOS for my uni-work!

Thanks for any help in advance.

HP EliteBook 820 G3

Model :  [L4Q17AV]
Serial: [Personal Information Removed]

UUID: [Personal Information Removed]

[REO51ST]

@Ragalik69

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

When talking to the HP rep ask them to escalate your service request.

Just to note:

Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.

REO

[Ragalik69]

where to send your serial number?

Where will they send me SMC.bin file ?