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- HP Elitebook 840 8G no Video output at a external Screen whi...

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01-05-2024 01:44 AM
Product: HP EliteBook 840 G8 Notebook PC (26D60AV)
Operating System: Microsoft Windows 10 (64-bit)
Hello together,
i try to Connect a Elite Book 840G8 together with HP USB-C/A Universal Dock G2.
it works all well ass long i be in the OS but while i boot the Laptop at the Screen is no Videooutput so we cant see anything at the external Screen while it boots and its also not Possible to enter a BittlockerKey to unlock the hardrive. The Screen turns on when its at the Welcomescreen of Windows. I tried to update all devices from the Laptop and also the Dockingstation but it not helped.
Has someone a idea how to fix that issue?
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