• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP EliteBook 840 G8 Notebook PC (26D60AV)
Microsoft Windows 10 (64-bit)

Hello together, 

 

i try to Connect a Elite Book 840G8 together with HP USB-C/A Universal Dock G2.

it works all well ass long i be in the OS but while i boot the Laptop at the Screen is no Videooutput so we cant see anything at the external Screen while it boots and its also not Possible to enter a BittlockerKey to unlock the hardrive. The Screen turns on when its at the Welcomescreen of Windows. I tried to update all devices from the Laptop and also the Dockingstation but it not helped. 

Has someone a idea how to fix that issue? 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.