• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.
HP Recommended

 Using HP EliteBook 840 G5, shows Restart required your PC need to be restart to finish setting up this device. HP Q78 System firmware. how to fix ?

1 REPLY 1
HP Recommended

@nimre, Thank you for choosing HP. We know how unsettling it can feel when your EliteBook 840 G5 keeps asking for a firmware update but doesn’t move forward. Let’s try a few steps together that may smooth things out:

  • Visit our support page where you can see and download the latest firmware update designed for your model.

  • In April, HP released a system firmware update (HP Q78). You can download the update using this link and then restart your PC to apply the fix.

We want your PC to feel stable and reliable again, and we’ll stay with you until it does.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.