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- HP Elitebook 840 g7 Dual monitor issue

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05-06-2024 12:25 PM
I would like to extend my laptop display to two external monitors, but I cant figure out how to make it work. I have a USBC dock with the following specs:
3x USB 3.0 type A - Up to 5Gbps 1x USB C PD 3.0 - Up to 100W 1x HDMI - 4K @ 30Hz
One monitor supports HDMI and DP. The other monitor supports HDMI and VGA. I tried using the HDMI port on the dock and the laptop’s internal HDMI port, but only one of the monitors will function. The other one will say no signal detected. I’m not sure why this happens. Is there a way to extend both monitors without purchasing a new dock?
05-06-2024 07:14 PM
What is your USB-C dock ? I know your machine is compatible with HP USB-C G5 (5TW10AA ) dock.
Regards.
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