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HP Recommended
HP EliteBook 850 G5 Base Model Notebook PC
Microsoft Windows 10 (64-bit)

I recently installed a new non HP battery and now I get a error message "Non HP Battery detected...(605)" during boot. I already updated my drivers and checked for windows updates. Didn't help so I installed the HP PC Hardware Diagnostics, because I couldn't perform a battery test in the System Diagnostics (F2 during boot).

After that had run I got the error Q0F77D-000B3G-MFGJ3A-C0CS13. I can't find anything regarding that error code.

 

Help is much appreciated,

Thanks!

1 REPLY 1
HP Recommended

hello,

could be bad bms (battery management system) of the battery itself. Return the battery to the vendor due to incompatibility and buy an original hp battery.

 

best regards

 

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