HP Elitebook 865 G9 - Modern Standby Problems

[ktmchris]

I have an HP Elitebook 865 G9 that has never managed sleep properly from the initial purchase, and because of these issues loses data and work everytime the computer goes to sleep. I bought it directly from HP.  The machine is unreliable and loses all open files /  documents and other items that are open on the desktop when the machine goes to sleep.  The problem:  When the computer enters connected standby, it will reboot after an hour or two of sleep.  I had the original Windows 10 that shipped with the laptop exhibiting this problem.  I tried everything I could think of and read about on forums, and still the computer loses all of the open documents when it goes to sleep.  I've performed the sleep study (shown below), and it verifies that the machine "Abnormally Shuts down" every 1-2 hours while sleeping.  Yesterday, in a fit of disgust I blasted the whole system, losing more time and data, and performed a fresh install of Windows 11.  I loaded all of the drivers with the driver installation tool from HP Support.  I allowed all updates to be installed on the fresh install of Windows 11.  Put a couple of notepads on the screen and shut the lid.  Same exact failure: abnormal shutdowns from the middle of sleep.  At this point, I believe that this machine has a bug that HP has never decided to fix or attempted to fix.  There are 10's of thousands of complaints about modern standby not working on new laptops across the web.  Neither Microsoft or the OEM ever fix the problem.  I have a freshly installed Windows 11 system on a fully updated laptop, and it reboots and loses all of your data when it sleeps?  I've run extended diagnostics on the memory, CPU and it never finds a problem. My advice to anyone reading these forums is to never buy an HP laptop.  They are not compatible with Windows.

19	22:11:21	0:01:09	Screen Off	-	-	-	Charge	-	100%
20	22:12:31	1:28:28	Active	-	-	-	Charge	-	100%
21	23:44:38	0:00:38	Screen Off	-	-	-	Charge	-	100%
22	23:45:17	0:02:01	Active	-	-	-	Charge	-	100%
23	23:47:18	0:01:12	Active	-	-	-	Drain	-	100%
24	23:48:30	0:00:00	Screen Off	-	-	-	Drain	-	-
25	2025-02-07 00:28:40	0:00:00	Abnormal Shutdown	-	-	-	Drain	-	-
26	00:28:40	0:10:12	Active	-	-	-	Drain	-	-
27	00:38:53	0:00:00	Screen Off	-	-	-	Drain	-	-
28	01:36:18	0:00:00	Abnormal Shutdown	-	-	-	Drain	-	-
29	01:36:18	0:10:13	Active	-	-	-	Drain	-	-
30	01:46:32	0:00:00	Screen Off	-	-	-	Drain	-	-
31	03:40:32	0:00:00	Abnormal Shutdown	-	-	-	Drain	-	-
32	03:40:32	0:10:12	Active	-	-	-	Drain	-	-
33	03:50:44	0:00:00	Screen Off	-	-	-	Drain	-	-
34	05:54:13	0:00:00	Abnormal Shutdown	-	-	-	Drain	-	-
35	05:54:13	0:10:13	Active	-	-	-	Drain	-	-
36	06:04:26	0:00:00	Screen Off	-	-	-	Drain	-	-
37	07:53:43	0:00:00	Abnormal Shutdown	-	-	-	Drain	-	-
38	07:53:43	0:10:13	Active	-	-	-	Drain	-	-
39	08:03:56	0:00:00	Screen Off	-	-	-	Drain	-	-
40	08:16:16	0:00:00	Abnormal Shutdown	-	-	-	Drain	-	-
41	08:16:30	0:38:38	Active	-	-	-	Drain	-	-
42	08:55:09	0:00:00	Report Generated	-	-	-	Drain	-	-