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HP Recommended
HP Elite Dragonfly 13.5 inch G3 Notebook PC (4J044AV)
Microsoft Windows 11

Hi,

I have a problem with battery installed in my new device. Based on HP.com spec Dragonfly G3 should come with 68Wh battery. However when i got my device only 45Wh battery was physically installed in my devices. Which result to very poor device performance, device last under 3 hours on battery. Is it faulty marketing communication from HP or factory mistake that they installed incorrect battery to my device

2 REPLIES 2
HP Recommended

@The_Borec 



@The_Borec wrote:

.... I have a problem with battery installed in my new device. Based on HP.com spec Dragonfly G3 should come with 68Wh battery. However when i got my device only 45Wh battery was physically installed in my devices.


Depending on your option of GPU, your machine can come with

 

  • 4 cell, 45 Whr, polymer, HP Long Life     OR
  • 6 cell, 68 Whr, polymer, HP Long Life

 

Does your machine has external graphics or ONLY Internal graphics  ?

 

Regards.

BH
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HP Recommended

Hi,

 

I have internal GPU, But based on HP.com also internal Intel Iris X Graphics should come with 68Wh battery. 

How it is possible device can last up to 14 hours on 45Wh battery. With my normal work it last under 3 hours. Which is super disappointing. Even my older Spectre device had 63Wh battery and still last around 5 hours. 

Is there a way to switch battery for more powerful one?

 

The_Borec_0-1686587065834.png

 

 

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