HP Elitebook Dragonfly G3 incorrect battery installed from factory

[The_Borec]

Hi,

I have a problem with battery installed in my new device. Based on HP.com spec Dragonfly G3 should come with 68Wh battery. However when i got my device only 45Wh battery was physically installed in my devices. Which result to very poor device performance, device last under 3 hours on battery. Is it faulty marketing communication from HP or factory mistake that they installed incorrect battery to my device

[banhien]

@The_Borec 

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@The_Borec wrote:

.... I have a problem with battery installed in my new device. Based on HP.com spec Dragonfly G3 should come with 68Wh battery. However when i got my device only 45Wh battery was physically installed in my devices.

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Depending on your option of GPU, your machine can come with

• 4 cell, 45 Whr, polymer, HP Long Life     OR
• 6 cell, 68 Whr, polymer, HP Long Life

Does your machine has external graphics or ONLY Internal graphics  ?

Regards.

[The_Borec]

Hi,

I have internal GPU, But based on HP.com also internal Intel Iris X Graphics should come with 68Wh battery. 

How it is possible device can last up to 14 hours on 45Wh battery. With my normal work it last under 3 hours. Which is super disappointing. Even my older Spectre device had 63Wh battery and still last around 5 hours. 

Is there a way to switch battery for more powerful one?