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‎03-21-2019 07:22 PM

HP Recommended
Product: Elitebook Revolve 810 G1
Operating System: Microsoft Windows 10 (64-bit)

 

My touchscreen

on my elitebook revolve 810 G1 i7 is not work, I received a message that I need to get a driver for it to work.  Can any one help me to resolve this issue.  Thank you

 

1 REPLY 1

‎03-26-2019 08:10 AM

HP Recommended

Your laptop is not tested nor certified with Windows 10 because it is a pretty old platform and component vendors may not have created drivers for the system... you can try using Windows 8/8.1 drivers to see if they work?

 

do you know which driver is missing?

 

also, according to https://support.hp.com/us-en/document/c05195282, the only Windows 10 version that was tested in some way was the original 1511 version

I work for HP. However, all opinions and comments are my own.
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