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04-10-2025 07:27 AM
Hello community, I need your help.
A few days ago, my computer ran out of battery. When I connected it to the power and turned it on, it restarted every time the HP Sure Start screen appeared without loading Windows 11.
I tried booting from a recovery USB, but when attempting to boot from the USB, it simply wouldn’t start.
I’ve removed the M.2, restarted, and nothing.
I tried updating the BIOS from a USB, but it just won’t boot from any USB or the PC hard drive.
I ran hardware diagnostics, and no issues were detected with the processor, memory, hard drive, etc.
I don’t know what else to do to recover the system.
Any possible solutions? Thanks for the help.
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