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SunshineShark
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Message 1 of 5
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HP Elitebook x360 830 G6 and Microsoft SCCM

HP Recommended
Elitebook x360
Microsoft Windows 10 (64-bit)

We are having issues imaging the New HP Elitebook x360 830 G6.  

We have moved the drive to Legacy mode and are able to start the image but fails with the following code 

it seems to fail right before the first reboot , right after it downloads the image 

0x00000009      ERROR_INVALID_BLOCK The storage control block address is invalid
 
my interpretations is that it is not seeing the drive: 
we have tried multiple devices and multiple locations for the image 
Also tried Legacy and UEFI Mode 
 
Hp will not help because they do not support imaging thru SCCM 
 
Does anybody image this device thru SCCM?
How did you do it ? 
 
 
Thanks
 
 
4 REPLIES 4
TryToDoMybest
Level 8
1,050 994 106 206
Message 2 of 5
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HP Recommended

Hello

 

never heard about such 0x00000009 ERROR_INVALID_BLOCK.

 

One thing is clear , you MUST use UEFI mode and forget about Legacy.

 

What if you install Windows 10 from an USB key directly on the notebook ?

Which Windows 10 version are you trying to install ?

Elitebook x360 830 G6 should have PCIe NVME disk ,  but it depend on how it's configured for your company.

Windows 10 includes NVME driver.

 

do you have more than one unit ?

 

bye

 

 

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SunshineShark
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Message 3 of 5
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1. yes I can install from USB without error

2. we have tired on multiple units with the same result 

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TryToDoMybest
Level 8
1,050 994 106 206
Message 4 of 5
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Hello

 

x360 830 G6 model , apart to be 360, has the same hardware componets of 830 G6 , 840 G6 and 850 G6.

I know several companies installing Windows 10 64 Enteprise usign SCCM without issue, in UEFI mode (Secure Boot Enable) as Legacy mode is not a good thing to use with windows 10 for several reasons.

 

Bye

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TryToDoMybest
Level 8
1,050 994 106 206
Message 5 of 5
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Hello

 

one solved same issue updating the BIOS. which BIOS version is on your 830 G6 ?

 

bye

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