HP Envy 13(2018) Low Battery Life

[DaVL]

Same here. I have the i7 model with 16gb and 512ssd. The battery life is unfortunate, because i really like the laptop ... I have to decide to return or keep it ...

[miclun]

I have the same problems with batteri life. I have done the BOIS and Chipset update as but it did´nt help at all. Can I have the solution you sent PM to another user? Or if you got something better;-)

My notebook: HP ENVY - 13-ah0004no

[colettell]

Hi, I just bought the HP Envy 3 2019 version and having the exact same issue, only getting 4 hours on battery saver and doing minor web browsing and document editing. I have not even transferred all my files or downloaded software etc yet and it is just draining. 

What was it that resolved (work around) that you found best without running linux? 

thank you!

[lakimens]

I'm not really sure how and why it was fixed. I was running Manjaro for a long time and then I decided to reformat it and install Windows again. This time I didn't use the Home version that came licensed with the laptop but instead installed Windows 10 Pro and I was getting 5-6 hours of battery life.

Not sure what happened in recent months, whether it was an HP update or Windows update. I'm getting close to 8 hours now.

[Nathan21]

 I've just spent nearly £700 on this laptop because it had an up to 16.5 hours battery life, i'm getting  up to 4 hours. I understand you never get the full "up to " quoted specs but it's a joke having only 4 hours!

[Kumar0307]

@Nathan21, Welcome to the HP Support Community!

Apologies for the inconvenience caused. Let us try these steps to resolve this issue:

Install updates using HP Support Assistant

1. In the search box, type and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Run a Battery test 

1. Hold the power button for at least five seconds to turn off the computer.

2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.

3. Perform Component Test > Battery. Share the result on your next post.

If the issue persists, then try the steps below:

• Click the bottom-left Start button on the desktop, type device manager in the search box and tap Device Manager on the menu.
• Once in device manager, click on the view tab in the top & choose “Show hidden devices”.
• Then from the device manager list, check the entries under “Battery”  – Right-click and choose “uninstall” on all the entries.
• Once all the entries are removed from battery, restart your PC.

The PC will reinstall the drivers automatically once you restart the PC. Then try charging the Notebook.

Let me know how this goes.

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Ruffner22]

Hello, 

I have the same issue with my laptop I have had this computer for maybe three years now and had to purchase a new laptop because of this issue. I have not opened it since around 6 months after I got it because the battery is so bad on it. Anytime I have it plugged in to charge I leave it for the night and then I would unplug it from the wall and even when I do not turn it on afterwards I have recently tried to go on it a day or two later and it wont even turn on because the battery is somehow dead even though it wasn't turned on since it was last charged. I turned it on tonight because I wanted to try to get something done about it and I charged it came back to it and turned it on and the battery said it was at 100%. I walked away for a few minutes and it was already at 92% and then while navigating to this website I checked again and it was at 89% so fast. So I had to plug it in because the batter was draining so fast. This is very upsetting because I use my laptop quite often and most of the times I am not in an area where I can plug it in so I cannot even take it with me which is the reason I stopped using it because it was very inconvenient to try and bring when I was constantly charging it. I spent a lot of money on this computer and do not want to pay to get it fixed when it has barely been used and is in excellent condition. I'm hoping you guys will do something about this because since this happened I have switched brands because this laptop was unreliable. I want to be able to use this computer again and that just is not possible with this battery dying that fast.  I would really like this to be solved as this should not be happening this fast. 

[Echo_Lake]

@Ruffner22

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

Thank you for visiting the HP Support Community.

[iakb]

I have the same problem with an envy 13 (2019). Was anyone able to solve this problem?

[lakimens]

I did solve it, though I don't know what the problem was. I just reinstalled Windows with a PRO license and it started lasting up to 7 hours.