• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP Envy 17-u273cl
Microsoft Windows 10 (64-bit)

Hello all,

 

My two year old HP Envy laptop works well but drains its battery to nothing after a month or so of non-use.  I only use it while on trips, but the Covid pandemic has curtailed all my trips, including business, family or otherwise.  My problem is that I cannot remove the battery in this model like I had been able to in all previous laptops I have owned.  I therefore cannot fully turn the system off.  Questions:

 

  • Is it bad for the battery and/or system if I leave it unplugged for long periods?
  • Is it bad for the battery and/or system if I leave it plugged in but not booted up for long periods?
  • How can I disconnect the battery to keep it from draining?  

Thank you.  If I had known of the non-removeable battery when I bought the system I probably would have chosen a different model.  Other than that one feature, I like the system.

 

 

 

2 REPLIES 2
HP Recommended

@kmpres 

 

All Windows machines (Mac may be the same, I don't know) will drain battery when unplugged. Some machines would drain less than 1% per day, some would be 5% per day and worse machines would drain run up to 7% per day. For your concern, please use the following guide to keep battery healthy


                    https://support.hp.com/au-en/document/c01297640


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

BH, the supplied link (copied below) doesn't work.  Can you check it for me?

 

https://support.hp.com/au-en/document/c01297640

 

Thanks.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.